725 Privacy Policy – Protection of User Personal Information

This document explains how the 725 platform collects, uses, stores, and protects your personal information as a registered user in Malaysia.

Last updated: 2026. Continued use of the 725 platform constitutes your acceptance of the privacy policy set out here.

1. Information We Collect

When you register and use the 725 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:

Account information: Full name, date of birth, email address, phone number, username, and hashed password. This information is required to create and verify your account identity.
Payment information: Bank account holder name, account number (partially masked), e-wallet type used, and transaction records in Malaysian Ringgit (RM). We do not directly store credit card numbers or other sensitive financial data.
Device & browser information: IP address, device type, operating system, browser version, and screen resolution. This data is used to optimise how the platform displays on your device.
Usage data: Pages visited, games played, session duration, clicks, and in-platform actions. This helps us understand user behaviour and improve the overall experience.
Cookies: Session data and preference cookies that store your language selection, login status, and display settings.

2. How We Use Your Information

All information collected by 725 is used solely for the purposes below and will not be used beyond this scope without your consent:

Account management: Securely creating, verifying, and maintaining your user account, including any required identity verification processes.
Transaction processing: Processing MYR deposits and withdrawals accurately, verifying account ownership, and detecting any suspicious activity.
Service improvements: Analysing usage patterns to improve platform features, load speeds, and the overall user experience.
Important communications: Sending account-related notifications, transaction confirmations, terms updates, and security alerts via email or SMS.
Relevant offers: Displaying relevant promotions and bonuses based on your gaming activity, provided you have not opted out of marketing communications.
Legal compliance: Meeting relevant compliance requirements, including fraud prevention and anti-money laundering obligations.

3. Cookies & Session Tracking

The 725 platform uses cookies to store session information and enhance your experience. The cookies we use fall into three main categories:

Session cookies: Temporary cookies that are automatically deleted when you close your browser. They store your login status and session data while you are active on the platform.

Persistent cookies: Stored on your device for a set period to remember your language preferences and display settings, so you don't need to reconfigure them each time you log in.

Analytics cookies: Used to collect anonymous usage data for internal analytics purposes. This data is not linked to your personal identity.

You can disable cookies through your browser settings, though this may affect certain platform features. 725 does not use third-party cookies for advertising purposes.

Malaysian users registering a 725 account are protected by strict data privacy safeguards

4. Data Storage, Security & Third-Party Sharing

Storage & Security

All 725 user personal data is stored on servers protected with SSL/TLS encryption during data transmission. Passwords are stored in hashed form using industry-recognised encryption algorithms, meaning your actual password cannot be read by anyone, including our staff.

We enforce strict access controls so that only specifically authorised staff can access user data, and only when required for support or compliance purposes. All internal access to user data is logged and regularly monitored.

Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once an account is permanently closed, personal data will be deleted or anonymised within a reasonable period, unless a longer retention period is legally required.

Sharing with Third Parties

725 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information is only shared in the following limited circumstances:

Approved payment processors that facilitate secure MYR deposit and withdrawal transactions.
Technical service providers that support platform operations, such as server infrastructure, subject to strict confidentiality agreements.
Relevant authorities when required by law or a valid court order.

All third parties involved are required to uphold data security standards equivalent to those we maintain at 725.

5. User Rights & How to Contact Us

Right to Access, Correction & Deletion

As a 725 user, you have the following rights regarding your personal information:

Right to access: You have the right to request a copy of the personal information we hold about your account. Requests can be submitted through customer support and will be processed within a reasonable timeframe.
Right to correction: If the information we hold is inaccurate or out of date, you have the right to request a correction. Some details, such as your full name, can be updated directly through your account settings.
Right to deletion: You may request deletion of your account and personal data. However, certain transaction records may need to be retained for a specified period to meet legal compliance requirements.
Right to opt out of marketing: You can opt out of marketing communications at any time through the notification settings in your account or by contacting our support team.

Privacy Policy Updates

725 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after such changes constitutes acceptance of the updated policy.

How to Contact Us

If you have any questions, concerns, or wish to exercise any of your data privacy rights, please contact our team. You may also refer to faq section for quick answers to common questions about privacy and account security.

Support email: [email protected]